The Archestra License Server Service Terminated Unexpectedly

Posted : admin | On 15-09-2021

After restarting the system, verify that the Autodesk Desktop Licensing Service is running. If it is running, open the 2020 product and verify that it's working. If the Autodesk Desktop Licensing Service starts successfully, change the service startup type to Automatic (Delayed Start). Restart the system and wait for 2 to 3 minutes. AMS service no longer terminates unexpectedly if the server had more than 9 IPV6 addresses. However, cpqNicIfLogMapIPV6Address OID will only return up to 9 IPV6 addresses. Traps 1015, 1019,1020 now have correct varbind info, consistent with MIB definitions. The service terminated unexpectedly. It has done this time(s). Event Information: According to Microsoft: Cause: This event is logged when the service terminated unexpectedly. Resolution: Change the recovery actions To resolve this issue, change the recovery actions that the Service Control Manager (SCM) will take when a service fails.

The Archestra License Server Service Terminated Unexpectedly Unavailable
The Archestra License Server Service Terminated Unexpectedly Job

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The TS_SET_ERROR_INFO_PDU structure contains thecontents of the Set Error Info PDU (section 2.2.5.1), which isa Share Data Header (section 2.2.8.1.1.1.2) withan error value field.

0	1	2	3	4	5	6	7	8	9	1 0	1	2	3	4	5	6	7	8	9	2 0	1	2	3	4	5	6	7	8	9	3 0	1
shareDataHeader (18 bytes)
...
...
...																errorInfo
...

shareDataHeader (18 bytes): Share Data Headercontaining information about the packet. The type subfield of the pduTypefield of the Share Control Header (section 2.2.8.1.1.1.1) MUSTbe set to PDUTYPE_DATAPDU (7). The pduType2 field of the Share DataHeader MUST be set to PDUTYPE2_SET_ERROR_INFO_PDU (47), and the pduSourcefield MUST be set to zero.

errorInfo (4 bytes): A 32-bit, unsignedinteger. Error code.

Protocol-independent codes:

Value	Meaning
ERRINFO_NONE 0x00000000	No error has occurred. This code SHOULD be ignored.
ERRINFO_RPC_INITIATED_DISCONNECT 0x00000001	The disconnection was initiated by an administrative tool on the server in another session.
ERRINFO_RPC_INITIATED_LOGOFF 0x00000002	The disconnection was due to a forced logoff initiated by an administrative tool on the server in another session.
ERRINFO_IDLE_TIMEOUT 0x00000003	The idle session limit timer on the server has elapsed.
ERRINFO_LOGON_TIMEOUT 0x00000004	The active session limit timer on the server has elapsed.
ERRINFO_DISCONNECTED_BY_OTHERCONNECTION 0x00000005	Another user connected to the server, forcing the disconnection of the current connection.
ERRINFO_OUT_OF_MEMORY 0x00000006	The server ran out of available memory resources.
ERRINFO_SERVER_DENIED_CONNECTION 0x00000007	The server denied the connection.
ERRINFO_SERVER_INSUFFICIENT_PRIVILEGES 0x00000009	The user cannot connect to the server due to insufficient access privileges.
ERRINFO_SERVER_FRESH_CREDENTIALS_REQUIRED 0x0000000A	The server does not accept saved user credentials and requires that the user enter their credentials for each connection.
ERRINFO_RPC_INITIATED_DISCONNECT_BYUSER 0x0000000B	The disconnection was initiated by an administrative tool on the server running in the user’s session.
ERRINFO_LOGOFF_BY_USER 0x0000000C	The disconnection was initiated by the user logging off his or her session on the server.
ERRINFO_CLOSE_STACK_ON_DRIVER_NOT_READY 0x0000000F	The display driver in the remote session did not report any status within the time allotted for startup.
ERRINFO_SERVER_DWM_CRASH 0x00000010	The DWM process running in the remote session terminated unexpectedly.
ERRINFO_CLOSE_STACK_ON_DRIVER_FAILURE 0x00000011	The display driver in the remote session was unable to complete all the tasks required for startup.
ERRINFO_CLOSE_STACK_ON_DRIVER_IFACE_FAILURE 0x00000012	The display driver in the remote session started up successfully, but due to internal failures was not usable by the remoting stack.
ERRINFO_SERVER_WINLOGON_CRASH 0x00000017	The Winlogon process running in the remote session terminated unexpectedly.
ERRINFO_SERVER_CSRSS_CRASH 0x00000018	The CSRSS process running in the remote session terminated unexpectedly.

Protocol-independent licensingcodes:

Value	Meaning
ERRINFO_LICENSE_INTERNAL 0x00000100	An internal error has occurred in the Terminal Services licensing component.
ERRINFO_LICENSE_NO_LICENSE_SERVER 0x00000101	A Remote Desktop License Server ([MS-RDPELE] section 1.1) could not be found to provide a license.
ERRINFO_LICENSE_NO_LICENSE 0x00000102	There are no Client Access Licenses ([MS-RDPELE] section 1.1) available for the target remote computer.
ERRINFO_LICENSE_BAD_CLIENT_MSG 0x00000103	The remote computer received an invalid licensing message from the client.
ERRINFO_LICENSE_HWID_DOESNT_MATCH_LICENSE 0x00000104	The Client Access License ([MS-RDPELE] section 1.1) stored by the client has been modified.
ERRINFO_LICENSE_BAD_CLIENT_LICENSE 0x00000105	The Client Access License ([MS-RDPELE] section 1.1) stored by the client is in an invalid format
ERRINFO_LICENSE_CANT_FINISH_PROTOCOL 0x00000106	Network problems have caused the licensing protocol ([MS-RDPELE] section 1.3.3) to be terminated.
ERRINFO_LICENSE_CLIENT_ENDED_PROTOCOL 0x00000107	The client prematurely ended the licensing protocol ([MS-RDPELE] section 1.3.3).
ERRINFO_LICENSE_BAD_CLIENT_ENCRYPTION 0x00000108	A licensing message ([MS-RDPELE] sections 2.2 and 5.1) was incorrectly encrypted.
ERRINFO_LICENSE_CANT_UPGRADE_LICENSE 0x00000109	The Client Access License ([MS-RDPELE] section 1.1) stored by the client could not be upgraded or renewed.
ERRINFO_LICENSE_NO_REMOTE_CONNECTIONS 0x0000010A	The remote computer is not licensed to accept remote connections.

Protocol-independent codesgenerated by Connection Broker:

Value	Meaning
ERRINFO_CB_DESTINATION_NOT_FOUND 0x00000400	The target endpoint could not be found.
ERRINFO_CB_LOADING_DESTINATION 0x00000402	The target endpoint to which the client is being redirected is disconnecting from the Connection Broker.
ERRINFO_CB_REDIRECTING_TO_DESTINATION 0x00000404	An error occurred while the connection was being redirected to the target endpoint.
ERRINFO_CB_SESSION_ONLINE_VM_WAKE 0x00000405	An error occurred while the target endpoint (a virtual machine) was being awakened.
ERRINFO_CB_SESSION_ONLINE_VM_BOOT 0x00000406	An error occurred while the target endpoint (a virtual machine) was being started.
ERRINFO_CB_SESSION_ONLINE_VM_NO_DNS 0x00000407	The IP address of the target endpoint (a virtual machine) cannot be determined.
ERRINFO_CB_DESTINATION_POOL_NOT_FREE 0x00000408	There are no available endpoints in the pool managed by the Connection Broker.
ERRINFO_CB_CONNECTION_CANCELLED 0x00000409	Processing of the connection has been canceled.
ERRINFO_CB_CONNECTION_ERROR_INVALID_SETTINGS 0x00000410	The settings contained in the routingToken field of the X.224 Connection Request PDU (section 2.2.1.1) cannot be validated.
ERRINFO_CB_SESSION_ONLINE_VM_BOOT_TIMEOUT 0x00000411	A time-out occurred while the target endpoint (a virtual machine) was being started.
ERRINFO_CB_SESSION_ONLINE_VM_SESSMON_FAILED 0x00000412	A session monitoring error occurred while the target endpoint (a virtual machine) was being started.

RDP specific codes:

The Archestra License Server Service Terminated Unexpectedly Unavailable

The Archestra License Server Service Terminated Unexpectedly Job

Value	Meaning
ERRINFO_UNKNOWNPDUTYPE2 0x000010C9	Unknown pduType2 field in a received Share Data Header (section 2.2.8.1.1.1.2).
ERRINFO_UNKNOWNPDUTYPE 0x000010CA	Unknown pduType field in a received Share Control Header (section 2.2.8.1.1.1.1).
ERRINFO_DATAPDUSEQUENCE 0x000010CB	An out-of-sequence Slow-Path Data PDU (section 2.2.8.1.1.1.1) has been received.
ERRINFO_CONTROLPDUSEQUENCE 0x000010CD	An out-of-sequence Demand Active PDU (section 2.2.1.13.1), Confirm Active PDU (section 2.2.1.13.2), Deactivate All PDU (section 2.2.3.1) or Enhanced Security Server Redirection PDU (section 2.2.13.3.1) has been received.
ERRINFO_INVALIDCONTROLPDUACTION 0x000010CE	A Control PDU (sections 2.2.1.15 and 2.2.1.16) has been received with an invalid action field.
ERRINFO_INVALIDINPUTPDUTYPE 0x000010CF	One of two possible errors: A Slow-Path Input Event (section 2.2.8.1.1.3.1.1) has been received with an invalid messageType field. A Fast-Path Input Event (section 2.2.8.1.2.2) has been received with an invalid eventCode field.
ERRINFO_INVALIDINPUTPDUMOUSE 0x000010D0	One of two possible errors: A Slow-Path Mouse Event (section 2.2.8.1.1.3.1.1.3) or Extended Mouse Event (section 2.2.8.1.1.3.1.1.4) has been received with an invalid pointerFlags field. A Fast-Path Mouse Event (section 2.2.8.1.2.2.3) or Fast-Path Extended Mouse Event (section 2.2.8.1.2.2.4) has been received with an invalid pointerFlags field.
ERRINFO_INVALIDREFRESHRECTPDU 0x000010D1	An invalid Refresh Rect PDU (section 2.2.11.2) has been received.
ERRINFO_CREATEUSERDATAFAILED 0x000010D2	The server failed to construct the GCC Conference Create Response user data (section 2.2.1.4).
ERRINFO_CONNECTFAILED 0x000010D3	Processing during the Channel Connection phase of the RDP Connection Sequence (see section 1.3.1.1 for an overview of the RDP Connection Sequence phases) has failed.
ERRINFO_CONFIRMACTIVEWRONGSHAREID 0x000010D4	A Confirm Active PDU (section 2.2.1.13.2) was received from the client with an invalid shareID field.
ERRINFO_CONFIRMACTIVEWRONGORIGINATOR 0x000010D5	A Confirm Active PDU (section 2.2.1.13.2) was received from the client with an invalid originatorID field.
ERRINFO_PERSISTENTKEYPDUBADLENGTH 0x000010DA	There is not enough data to process a Persistent Key List PDU (section 2.2.1.17).
ERRINFO_PERSISTENTKEYPDUILLEGALFIRST 0x000010DB	A Persistent Key List PDU (section 2.2.1.17) marked as PERSIST_PDU_FIRST (0x01) was received after the reception of a prior Persistent Key List PDU also marked as PERSIST_PDU_FIRST.
ERRINFO_PERSISTENTKEYPDUTOOMANYTOTALKEYS 0x000010DC	A Persistent Key List PDU (section 2.2.1.17) was received which specified a total number of bitmap cache entries larger than 262144.
ERRINFO_PERSISTENTKEYPDUTOOMANYCACHEKEYS 0x000010DD	A Persistent Key List PDU (section 2.2.1.17) was received which specified an invalid total number of keys for a bitmap cache (the number of entries that can be stored within each bitmap cache is specified in the Revision 1 or 2 Bitmap Cache Capability Set (section 2.2.7.1.4) that is sent from client to server).
ERRINFO_INPUTPDUBADLENGTH 0x000010DE	There is not enough data to process Input Event PDU Data (section 2.2.8.1.1.3.1) or a Fast-Path Input Event PDU (section 2.2.8.1.2).
ERRINFO_BITMAPCACHEERRORPDUBADLENGTH 0x000010DF	There is not enough data to process the shareDataHeader, NumInfoBlocks, Pad1, and Pad2 fields of the Bitmap Cache Error PDU Data ([MS-RDPEGDI] section 2.2.2.3.1.1).
ERRINFO_SECURITYDATATOOSHORT 0x000010E0	One of two possible errors: The dataSignature field of the Fast-Path Input Event PDU (section 2.2.8.1.2) does not contain enough data. The fipsInformation and dataSignature fields of the Fast-Path Input Event PDU (section 2.2.8.1.2) do not contain enough data.
ERRINFO_VCHANNELDATATOOSHORT 0x000010E1	One of two possible errors: There is not enough data in the Client Network Data (section 2.2.1.3.4) to read the virtual channel configuration data. There is not enough data to read a complete Channel PDU Header (section 2.2.6.1.1).
ERRINFO_SHAREDATATOOSHORT 0x000010E2	One of four possible errors: There is not enough data to process Control PDU Data (section 2.2.1.15.1). There is not enough data to read a complete Share Control Header (section 2.2.8.1.1.1.1). There is not enough data to read a complete Share Data Header (section 2.2.8.1.1.1.2) of a Slow-Path Data PDU (section 2.2.8.1.1.1.1). There is not enough data to process Font List PDU Data (section 2.2.1.18.1).
ERRINFO_BADSUPRESSOUTPUTPDU 0x000010E3	One of two possible errors: There is not enough data to process Suppress Output PDU Data (section 2.2.11.3.1). The allowDisplayUpdates field of the Suppress Output PDU Data (section 2.2.11.3.1) is invalid.
ERRINFO_CONFIRMACTIVEPDUTOOSHORT 0x000010E5	One of two possible errors: There is not enough data to read the shareControlHeader, shareID, originatorID, lengthSourceDescriptor, and lengthCombinedCapabilities fields of the Confirm Active PDU Data (section 2.2.1.13.2.1). There is not enough data to read the sourceDescriptor, numberCapabilities, pad2Octets, and capabilitySets fields of the Confirm Active PDU Data (section 2.2.1.13.2.1).
ERRINFO_CAPABILITYSETTOOSMALL 0x000010E7	There is not enough data to read the capabilitySetType and the lengthCapability fields in a received Capability Set (section 2.2.1.13.1.1.1).
ERRINFO_CAPABILITYSETTOOLARGE 0x000010E8	A Capability Set (section 2.2.1.13.1.1.1) has been received with a lengthCapability field that contains a value greater than the total length of the data received.
ERRINFO_NOCURSORCACHE 0x000010E9	One of two possible errors: Both the colorPointerCacheSize and pointerCacheSize fields in the Pointer Capability Set (section 2.2.7.1.5) are set to zero. The pointerCacheSize field in the Pointer Capability Set (section 2.2.7.1.5) is not present, and the colorPointerCacheSize field is set to zero.
ERRINFO_BADCAPABILITIES 0x000010EA	The capabilities received from the client in the Confirm Active PDU (section 2.2.1.13.2) were not accepted by the server.
ERRINFO_VIRTUALCHANNELDECOMPRESSIONERR 0x000010EC	An error occurred while using the bulk compressor (section 3.1.8 and [MS-RDPEGDI] section 3.1.8) to decompress a Virtual Channel PDU (section 2.2.6.1)
ERRINFO_INVALIDVCCOMPRESSIONTYPE 0x000010ED	An invalid bulk compression package was specified in the flags field of the Channel PDU Header (section 2.2.6.1.1).
ERRINFO_INVALIDCHANNELID 0x000010EF	An invalid MCS channel ID was specified in the mcsPdu field of the Virtual Channel PDU (section 2.2.6.1).
ERRINFO_VCHANNELSTOOMANY 0x000010F0	The client requested more than the maximum allowed 31 static virtual channels in the Client Network Data (section 2.2.1.3.4).
ERRINFO_REMOTEAPPSNOTENABLED 0x000010F3	The INFO_RAIL flag (0x00008000) MUST be set in the flags field of the Info Packet (section 2.2.1.11.1.1) as the session on the remote server can only host remote applications.
ERRINFO_CACHECAPNOTSET 0x000010F4	The client sent a Persistent Key List PDU (section 2.2.1.17) without including the prerequisite Revision 2 Bitmap Cache Capability Set (section 2.2.7.1.4.2) in the Confirm Active PDU (section 2.2.1.13.2).
ERRINFO_BITMAPCACHEERRORPDUBADLENGTH2 0x000010F5	The NumInfoBlocks field in the Bitmap Cache Error PDU Data is inconsistent with the amount of data in the Info field ([MS-RDPEGDI] section 2.2.2.3.1.1).
ERRINFO_OFFSCRCACHEERRORPDUBADLENGTH 0x000010F6	There is not enough data to process an Offscreen Bitmap Cache Error PDU ([MS-RDPEGDI] section 2.2.2.3.2).
ERRINFO_DNGCACHEERRORPDUBADLENGTH 0x000010F7	There is not enough data to process a DrawNineGrid Cache Error PDU ([MS-RDPEGDI] section 2.2.2.3.3).
ERRINFO_GDIPLUSPDUBADLENGTH 0x000010F8	There is not enough data to process a GDI+ Error PDU ([MS-RDPEGDI] section 2.2.2.3.4).
ERRINFO_SECURITYDATATOOSHORT2 0x00001111	There is not enough data to read a Basic Security Header (section 2.2.8.1.1.2.1).
ERRINFO_SECURITYDATATOOSHORT3 0x00001112	There is not enough data to read a Non-FIPS Security Header (section 2.2.8.1.1.2.2) or FIPS Security Header (section 2.2.8.1.1.2.3).
ERRINFO_SECURITYDATATOOSHORT4 0x00001113	There is not enough data to read the basicSecurityHeader and length fields of the Security Exchange PDU Data (section 2.2.1.10.1).
ERRINFO_SECURITYDATATOOSHORT5 0x00001114	There is not enough data to read the CodePage, flags, cbDomain, cbUserName, cbPassword, cbAlternateShell, cbWorkingDir, Domain, UserName, Password, AlternateShell, and WorkingDir fields in the Info Packet (section 2.2.1.11.1.1).
ERRINFO_SECURITYDATATOOSHORT6 0x00001115	There is not enough data to read the CodePage, flags, cbDomain, cbUserName, cbPassword, cbAlternateShell, and cbWorkingDir fields in the Info Packet (section 2.2.1.11.1.1).
ERRINFO_SECURITYDATATOOSHORT7 0x00001116	There is not enough data to read the clientAddressFamily and cbClientAddress fields in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT8 0x00001117	There is not enough data to read the clientAddress field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT9 0x00001118	There is not enough data to read the cbClientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT10 0x00001119	There is not enough data to read the clientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT11 0x0000111A	There is not enough data to read the clientTimeZone field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT12 0x0000111B	There is not enough data to read the clientSessionId field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT13 0x0000111C	There is not enough data to read the performanceFlags field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT14 0x0000111D	There is not enough data to read the cbAutoReconnectCookie field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT15 0x0000111E	There is not enough data to read the autoReconnectCookie field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT16 0x0000111F	The cbAutoReconnectCookie field in the Extended Info Packet (section 2.2.1.11.1.1.1) contains a value which is larger than the maximum allowed length of 128 bytes.
ERRINFO_SECURITYDATATOOSHORT17 0x00001120	There is not enough data to read the clientAddressFamily and cbClientAddress fields in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT18 0x00001121	There is not enough data to read the clientAddress field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT19 0x00001122	There is not enough data to read the cbClientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT20 0x00001123	There is not enough data to read the clientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT21 0x00001124	There is not enough data to read the clientTimeZone field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT22 0x00001125	There is not enough data to read the clientSessionId field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_SECURITYDATATOOSHORT23 0x00001126	There is not enough data to read the Client Info PDU Data (section 2.2.1.11.1).
ERRINFO_BADMONITORDATA 0x00001129	The number of TS_MONITOR_DEF (section 2.2.1.3.6.1) structures present in the monitorDefArray field of the Client Monitor Data (section 2.2.1.3.6) is less than the value specified in monitorCount field.
ERRINFO_VCDECOMPRESSEDREASSEMBLEFAILED 0x0000112A	The server-side decompression buffer is invalid, or the size of the decompressed VC data exceeds the chunking size specified in the Virtual Channel Capability Set (section 2.2.7.1.10).
ERRINFO_VCDATATOOLONG 0x0000112B	The size of a received Virtual Channel PDU (section 2.2.6.1) exceeds the chunking size specified in the Virtual Channel Capability Set (section 2.2.7.1.10).
ERRINFO_BAD_FRAME_ACK_DATA 0x0000112C	There is not enough data to read a TS_FRAME_ACKNOWLEDGE_PDU ([MS-RDPRFX] section 2.2.3.1).
ERRINFO_GRAPHICSMODENOTSUPPORTED 0x0000112D	The graphics mode requested by the client is not supported by the server.
ERRINFO_GRAPHICSSUBSYSTEMRESETFAILED 0x0000112E	The server-side graphics subsystem failed to reset.
ERRINFO_GRAPHICSSUBSYSTEMFAILED 0x0000112F	The server-side graphics subsystem is in an error state and unable to continue graphics encoding.
ERRINFO_TIMEZONEKEYNAMELENGTHTOOSHORT 0x00001130	There is not enough data to read the cbDynamicDSTTimeZoneKeyName field in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_TIMEZONEKEYNAMELENGTHTOOLONG 0x00001131	The length reported in the cbDynamicDSTTimeZoneKeyName field of the Extended Info Packet (section 2.2.1.11.1.1.1) is too long.
ERRINFO_DYNAMICDSTDISABLEDFIELDMISSING 0x00001132	The dynamicDaylightTimeDisabled field is not present in the Extended Info Packet (section 2.2.1.11.1.1.1).
ERRINFO_VCDECODINGERROR 0x00001133	An error occurred when processing dynamic virtual channel data ([MS-RDPEDYC] section 3.3.5).
ERRINFO_VIRTUALDESKTOPTOOLARGE 0x00001134	The width or height of the virtual desktop defined by the monitor layout in the Client Monitor Data (section 2.2.1.3.6) is larger than the maximum allowed value of 32,766.
ERRINFO_MONITORGEOMETRYVALIDATIONFAILED 0x00001135	The monitor geometry defined by the Client Monitor Data (section 2.2.1.3.6) is invalid.
ERRINFO_INVALIDMONITORCOUNT 0x00001136	The monitorCount field in the Client Monitor Data (section 2.2.1.3.6) is too large.
ERRINFO_UPDATESESSIONKEYFAILED 0x00001191	An attempt to update the session keys while using Standard RDP Security mechanisms (section 5.3.7) failed.
ERRINFO_DECRYPTFAILED 0x00001192	One of two possible error conditions: Decryption using Standard RDP Security mechanisms (section 5.3.6) failed. Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.
ERRINFO_ENCRYPTFAILED 0x00001193	Encryption using Standard RDP Security mechanisms (section 5.3.6) failed.
ERRINFO_ENCPKGMISMATCH 0x00001194	Failed to find a usable Encryption Method (section 5.3.2) in the encryptionMethods field of the Client Security Data (section 2.2.1.4.3).
ERRINFO_DECRYPTFAILED2 0x00001195	Unencrypted data was encountered in a protocol stream which is meant to be encrypted with Standard RDP Security mechanisms (section 5.3.6).

Value

Meaning

ERRINFO_UNKNOWNPDUTYPE2

0x000010C9

Unknown pduType2 field in a received Share Data Header (section 2.2.8.1.1.1.2).

ERRINFO_UNKNOWNPDUTYPE

0x000010CA

Unknown pduType field in a received Share Control Header (section 2.2.8.1.1.1.1).

ERRINFO_DATAPDUSEQUENCE

0x000010CB

An out-of-sequence Slow-Path Data PDU (section 2.2.8.1.1.1.1) has been received.

ERRINFO_CONTROLPDUSEQUENCE

0x000010CD

An out-of-sequence Demand Active PDU (section 2.2.1.13.1), Confirm Active PDU (section 2.2.1.13.2), Deactivate All PDU (section 2.2.3.1) or Enhanced Security Server Redirection PDU (section 2.2.13.3.1) has been received.

ERRINFO_INVALIDCONTROLPDUACTION

0x000010CE

A Control PDU (sections 2.2.1.15 and 2.2.1.16) has been received with an invalid action field.

ERRINFO_INVALIDINPUTPDUTYPE

0x000010CF

One of two possible errors:

A Slow-Path Input Event (section 2.2.8.1.1.3.1.1) has been received with an invalid messageType field.
A Fast-Path Input Event (section 2.2.8.1.2.2) has been received with an invalid eventCode field.

ERRINFO_INVALIDINPUTPDUMOUSE

0x000010D0

One of two possible errors:

A Slow-Path Mouse Event (section 2.2.8.1.1.3.1.1.3) or Extended Mouse Event (section 2.2.8.1.1.3.1.1.4) has been received with an invalid pointerFlags field.
A Fast-Path Mouse Event (section 2.2.8.1.2.2.3) or Fast-Path Extended Mouse Event (section 2.2.8.1.2.2.4) has been received with an invalid pointerFlags field.

ERRINFO_INVALIDREFRESHRECTPDU

0x000010D1

An invalid Refresh Rect PDU (section 2.2.11.2) has been received.

ERRINFO_CREATEUSERDATAFAILED

0x000010D2

The server failed to construct the GCC Conference Create Response user data (section 2.2.1.4).

ERRINFO_CONNECTFAILED

0x000010D3

Processing during the Channel Connection phase of the RDP Connection Sequence (see section 1.3.1.1 for an overview of the RDP Connection Sequence phases) has failed.

ERRINFO_CONFIRMACTIVEWRONGSHAREID

0x000010D4

A Confirm Active PDU (section 2.2.1.13.2) was received from the client with an invalid shareID field.

ERRINFO_CONFIRMACTIVEWRONGORIGINATOR

0x000010D5

A Confirm Active PDU (section 2.2.1.13.2) was received from the client with an invalid originatorID field.

ERRINFO_PERSISTENTKEYPDUBADLENGTH

0x000010DA

There is not enough data to process a Persistent Key List PDU (section 2.2.1.17).

ERRINFO_PERSISTENTKEYPDUILLEGALFIRST

0x000010DB

A Persistent Key List PDU (section 2.2.1.17) marked as PERSIST_PDU_FIRST (0x01) was received after the reception of a prior Persistent Key List PDU also marked as PERSIST_PDU_FIRST.

ERRINFO_PERSISTENTKEYPDUTOOMANYTOTALKEYS

0x000010DC

A Persistent Key List PDU (section 2.2.1.17) was received which specified a total number of bitmap cache entries larger than 262144.

ERRINFO_PERSISTENTKEYPDUTOOMANYCACHEKEYS

0x000010DD

A Persistent Key List PDU (section 2.2.1.17) was received which specified an invalid total number of keys for a bitmap cache (the number of entries that can be stored within each bitmap cache is specified in the Revision 1 or 2 Bitmap Cache Capability Set (section 2.2.7.1.4) that is sent from client to server).

ERRINFO_INPUTPDUBADLENGTH

0x000010DE

There is not enough data to process Input Event PDU Data (section 2.2.8.1.1.3.1) or a Fast-Path Input Event PDU (section 2.2.8.1.2).

ERRINFO_BITMAPCACHEERRORPDUBADLENGTH

0x000010DF

There is not enough data to process the shareDataHeader, NumInfoBlocks, Pad1, and Pad2 fields of the Bitmap Cache Error PDU Data ([MS-RDPEGDI] section 2.2.2.3.1.1).

ERRINFO_SECURITYDATATOOSHORT

0x000010E0

One of two possible errors:

The dataSignature field of the Fast-Path Input Event PDU (section 2.2.8.1.2) does not contain enough data.
The fipsInformation and dataSignature fields of the Fast-Path Input Event PDU (section 2.2.8.1.2) do not contain enough data.

ERRINFO_VCHANNELDATATOOSHORT

0x000010E1

One of two possible errors:

There is not enough data in the Client Network Data (section 2.2.1.3.4) to read the virtual channel configuration data.
There is not enough data to read a complete Channel PDU Header (section 2.2.6.1.1).

ERRINFO_SHAREDATATOOSHORT

0x000010E2

One of four possible errors:

There is not enough data to process Control PDU Data (section 2.2.1.15.1).
There is not enough data to read a complete Share Control Header (section 2.2.8.1.1.1.1).
There is not enough data to read a complete Share Data Header (section 2.2.8.1.1.1.2) of a Slow-Path Data PDU (section 2.2.8.1.1.1.1).
There is not enough data to process Font List PDU Data (section 2.2.1.18.1).

ERRINFO_BADSUPRESSOUTPUTPDU

0x000010E3

One of two possible errors:

There is not enough data to process Suppress Output PDU Data (section 2.2.11.3.1).
The allowDisplayUpdates field of the Suppress Output PDU Data (section 2.2.11.3.1) is invalid.

ERRINFO_CONFIRMACTIVEPDUTOOSHORT

0x000010E5

One of two possible errors:

There is not enough data to read the shareControlHeader, shareID, originatorID, lengthSourceDescriptor, and lengthCombinedCapabilities fields of the Confirm Active PDU Data (section 2.2.1.13.2.1).
There is not enough data to read the sourceDescriptor, numberCapabilities, pad2Octets, and capabilitySets fields of the Confirm Active PDU Data (section 2.2.1.13.2.1).

ERRINFO_CAPABILITYSETTOOSMALL

0x000010E7

There is not enough data to read the capabilitySetType and the lengthCapability fields in a received Capability Set (section 2.2.1.13.1.1.1).

ERRINFO_CAPABILITYSETTOOLARGE

0x000010E8

A Capability Set (section 2.2.1.13.1.1.1) has been received with a lengthCapability field that contains a value greater than the total length of the data received.

ERRINFO_NOCURSORCACHE

0x000010E9

One of two possible errors:

Both the colorPointerCacheSize and pointerCacheSize fields in the Pointer Capability Set (section 2.2.7.1.5) are set to zero.
The pointerCacheSize field in the Pointer Capability Set (section 2.2.7.1.5) is not present, and the colorPointerCacheSize field is set to zero.

ERRINFO_BADCAPABILITIES

0x000010EA

The capabilities received from the client in the Confirm Active PDU (section 2.2.1.13.2) were not accepted by the server.

ERRINFO_VIRTUALCHANNELDECOMPRESSIONERR

0x000010EC

An error occurred while using the bulk compressor (section 3.1.8 and [MS-RDPEGDI] section 3.1.8) to decompress a Virtual Channel PDU (section 2.2.6.1)

ERRINFO_INVALIDVCCOMPRESSIONTYPE

0x000010ED

An invalid bulk compression package was specified in the flags field of the Channel PDU Header (section 2.2.6.1.1).

ERRINFO_INVALIDCHANNELID

0x000010EF

An invalid MCS channel ID was specified in the mcsPdu field of the Virtual Channel PDU (section 2.2.6.1).

ERRINFO_VCHANNELSTOOMANY

0x000010F0

The client requested more than the maximum allowed 31 static virtual channels in the Client Network Data (section 2.2.1.3.4).

ERRINFO_REMOTEAPPSNOTENABLED

0x000010F3

The INFO_RAIL flag (0x00008000) MUST be set in the flags field of the Info Packet (section 2.2.1.11.1.1) as the session on the remote server can only host remote applications.

ERRINFO_CACHECAPNOTSET

0x000010F4

The client sent a Persistent Key List PDU (section 2.2.1.17) without including the prerequisite Revision 2 Bitmap Cache Capability Set (section 2.2.7.1.4.2) in the Confirm Active PDU (section 2.2.1.13.2).

ERRINFO_BITMAPCACHEERRORPDUBADLENGTH2

0x000010F5

The NumInfoBlocks field in the Bitmap Cache Error PDU Data is inconsistent with the amount of data in the Info field ([MS-RDPEGDI] section 2.2.2.3.1.1).

ERRINFO_OFFSCRCACHEERRORPDUBADLENGTH

0x000010F6

There is not enough data to process an Offscreen Bitmap Cache Error PDU ([MS-RDPEGDI] section 2.2.2.3.2).

ERRINFO_DNGCACHEERRORPDUBADLENGTH

0x000010F7

There is not enough data to process a DrawNineGrid Cache Error PDU ([MS-RDPEGDI] section 2.2.2.3.3).

ERRINFO_GDIPLUSPDUBADLENGTH

0x000010F8

There is not enough data to process a GDI+ Error PDU ([MS-RDPEGDI] section 2.2.2.3.4).

ERRINFO_SECURITYDATATOOSHORT2

0x00001111

There is not enough data to read a Basic Security Header (section 2.2.8.1.1.2.1).

ERRINFO_SECURITYDATATOOSHORT3

0x00001112

There is not enough data to read a Non-FIPS Security Header (section 2.2.8.1.1.2.2) or FIPS Security Header (section 2.2.8.1.1.2.3).

ERRINFO_SECURITYDATATOOSHORT4

0x00001113

There is not enough data to read the basicSecurityHeader and length fields of the Security Exchange PDU Data (section 2.2.1.10.1).

ERRINFO_SECURITYDATATOOSHORT5

0x00001114

There is not enough data to read the CodePage, flags, cbDomain, cbUserName, cbPassword, cbAlternateShell, cbWorkingDir, Domain, UserName, Password, AlternateShell, and WorkingDir fields in the Info Packet (section 2.2.1.11.1.1).

ERRINFO_SECURITYDATATOOSHORT6

0x00001115

There is not enough data to read the CodePage, flags, cbDomain, cbUserName, cbPassword, cbAlternateShell, and cbWorkingDir fields in the Info Packet (section 2.2.1.11.1.1).

ERRINFO_SECURITYDATATOOSHORT7

0x00001116

There is not enough data to read the clientAddressFamily and cbClientAddress fields in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT8

0x00001117

There is not enough data to read the clientAddress field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT9

0x00001118

There is not enough data to read the cbClientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT10

0x00001119

There is not enough data to read the clientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT11

0x0000111A

There is not enough data to read the clientTimeZone field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT12

0x0000111B

There is not enough data to read the clientSessionId field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT13

0x0000111C

There is not enough data to read the performanceFlags field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT14

0x0000111D

There is not enough data to read the cbAutoReconnectCookie field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT15

0x0000111E

There is not enough data to read the autoReconnectCookie field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT16

0x0000111F

The cbAutoReconnectCookie field in the Extended Info Packet (section 2.2.1.11.1.1.1) contains a value which is larger than the maximum allowed length of 128 bytes.

ERRINFO_SECURITYDATATOOSHORT17

0x00001120

There is not enough data to read the clientAddressFamily and cbClientAddress fields in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT18

0x00001121

There is not enough data to read the clientAddress field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT19

0x00001122

There is not enough data to read the cbClientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT20

0x00001123

There is not enough data to read the clientDir field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT21

0x00001124

There is not enough data to read the clientTimeZone field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT22

0x00001125

There is not enough data to read the clientSessionId field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_SECURITYDATATOOSHORT23

0x00001126

There is not enough data to read the Client Info PDU Data (section 2.2.1.11.1).

ERRINFO_BADMONITORDATA

0x00001129

The number of TS_MONITOR_DEF (section 2.2.1.3.6.1) structures present in the monitorDefArray field of the Client Monitor Data (section 2.2.1.3.6) is less than the value specified in monitorCount field.

ERRINFO_VCDECOMPRESSEDREASSEMBLEFAILED

0x0000112A

The server-side decompression buffer is invalid, or the size of the decompressed VC data exceeds the chunking size specified in the Virtual Channel Capability Set (section 2.2.7.1.10).

ERRINFO_VCDATATOOLONG

0x0000112B

The size of a received Virtual Channel PDU (section 2.2.6.1) exceeds the chunking size specified in the Virtual Channel Capability Set (section 2.2.7.1.10).

ERRINFO_BAD_FRAME_ACK_DATA

0x0000112C

There is not enough data to read a TS_FRAME_ACKNOWLEDGE_PDU ([MS-RDPRFX] section 2.2.3.1).

ERRINFO_GRAPHICSMODENOTSUPPORTED

0x0000112D

The graphics mode requested by the client is not supported by the server.

ERRINFO_GRAPHICSSUBSYSTEMRESETFAILED

0x0000112E

The server-side graphics subsystem failed to reset.

ERRINFO_GRAPHICSSUBSYSTEMFAILED

0x0000112F

The server-side graphics subsystem is in an error state and unable to continue graphics encoding.

ERRINFO_TIMEZONEKEYNAMELENGTHTOOSHORT

0x00001130

There is not enough data to read the cbDynamicDSTTimeZoneKeyName field in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_TIMEZONEKEYNAMELENGTHTOOLONG

0x00001131

The length reported in the cbDynamicDSTTimeZoneKeyName field of the Extended Info Packet (section 2.2.1.11.1.1.1) is too long.

ERRINFO_DYNAMICDSTDISABLEDFIELDMISSING

0x00001132

The dynamicDaylightTimeDisabled field is not present in the Extended Info Packet (section 2.2.1.11.1.1.1).

ERRINFO_VCDECODINGERROR

0x00001133

An error occurred when processing dynamic virtual channel data ([MS-RDPEDYC] section 3.3.5).

ERRINFO_VIRTUALDESKTOPTOOLARGE

0x00001134

The width or height of the virtual desktop defined by the monitor layout in the Client Monitor Data (section 2.2.1.3.6) is larger than the maximum allowed value of 32,766.

ERRINFO_MONITORGEOMETRYVALIDATIONFAILED

0x00001135

The monitor geometry defined by the Client Monitor Data (section 2.2.1.3.6) is invalid.

ERRINFO_INVALIDMONITORCOUNT

0x00001136

The monitorCount field in the Client Monitor Data (section 2.2.1.3.6) is too large.

ERRINFO_UPDATESESSIONKEYFAILED

0x00001191

An attempt to update the session keys while using Standard RDP Security mechanisms (section 5.3.7) failed.

ERRINFO_DECRYPTFAILED

0x00001192

One of two possible error conditions:

Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.

ERRINFO_ENCRYPTFAILED

0x00001193

Encryption using Standard RDP Security mechanisms (section 5.3.6) failed.

ERRINFO_ENCPKGMISMATCH

0x00001194

Failed to find a usable Encryption Method (section 5.3.2) in the encryptionMethods field of the Client Security Data (section 2.2.1.4.3).

ERRINFO_DECRYPTFAILED2

0x00001195

Unencrypted data was encountered in a protocol stream which is meant to be encrypted with Standard RDP Security mechanisms (section 5.3.6).